Whilst working at the Tour Operator I went on a sales trip to visit a number of travel agents ‘up north’.  This was my first trip to the north of England and I wasn’t quite sure what to expect, but clearly the picture in my (very naive) head was fairly grim. As we drove into Sheffield I was horrified to see hundreds of tiny houses on

During my time at the Tour Operator, I was tempted by a job advertisement to become a PA to the director of a small, funky advertising agency. I got the job and worked out my notice period (whilst enjoying a series of leaving dos and lots of lovely presents). It took less than an hour on the first morning of my new job to realise

After the giddy heights of being a Telefax Operator in the city, I moved to a Tour Operator that specialised in hotels in London and around the UK. I worked my way up through various roles there (learning a lot about customer service along the way).  At one point I was put in charge of brochure copy.  It is here that I was to learn