Good Morning Vietnam!

From the world of hotels, I moved into posh private clubs and enjoyed a few great years at the London Capital Club (formerly the Gresham Club).  The company that owned the club were based in Hong Kong and as a result I visited Asia a couple of times for work and started to form a good network of contacts over there. It was still somewhat

Clothing a Sale

Claridge’s was always pretty good on the development front, and I particularly remember my one-on-one sales training.  Having spent a few hours working through my sales techniques with the trainer, he was giving me some constructive feedback when my colleague Jenny came back into the office. “Now let’s talk about how we can improve your clothing,” said the trainer.  Jenny was outraged and immediately leapt

Best Hotel in the World.

In 1989, I had a mega breakthrough.  A mate of mine was working at Claridge’s, then part of the Savoy Group, and I mentioned to her that I fancied the idea of getting into hotel sales.  She said I should speak to the new Sales Manager there and ask her advice.  So I called her up and asked if she could spare ½ an hour

Load More Posts